Privacy Policy

Introduction

At LightVerify.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS verification services. By using LightVerify.com, you consent to the data practices described in this policy.

Information We Collect

2.1 Personal Information:

• Phone numbers submitted for verification
• Email addresses (for account holders)
• Name and billing information (for paid accounts)

2.2 Usage Information:

• IP addresses
• Device information
• Browser type and version
• Date and time of service usage

2.3 Verification Data:

• Verification codes sent and received
• Verification status (success or failure)
• Timestamps of verification attempts
• How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our SMS verification services
• To process and complete verification requests
• To manage user accounts and provide customer support
• To improve our services and develop new features
• To detect and prevent fraud or abuse of our services
• To comply with legal obligations

Data Protection and Third-Party Sharing

We want to emphasize that we do not sell or rent your personal data to third parties under any circumstances. Your privacy is paramount to us, and we only share your information in the limited circumstances described below:

• With service providers who assist us in operating our business and providing our services (e.g., SMS gateway providers, hosting services)
• When required by law or to protect our rights
• In the event of a business transfer, such as a merger or acquisition
• Any third parties with whom we share your data are contractually obligated to maintain the confidentiality and security of your information.

SMS Communications and Opt-Out

As an SMS verification service, we send verification codes via SMS. These messages are transactional in nature and are essential to our service.

• Text messaging originator opt-in data and consent information are collected and stored securely. We want to assure you that this information will not be shared with any third parties.
• While users cannot opt out of transactional SMS messages while actively using our verification service, you can opt out of any non-essential communications:
• SMS: Reply "STOP" to any non-transactional SMS from us to opt out of future messages.
• Email: Click the "Unsubscribe" link at the bottom of our emails or email us at [email protected] with "Unsubscribe" in the subject line.
• To opt out of all non-essential communications, please contact us at [email protected] with the subject line "Communication Opt-Out."
• Please note that opting out of non-essential communications does not affect the transactional SMS messages required for the verification process.

Data Retention

We retain verification data for a limited period to ensure service quality and prevent fraud. Personal information associated with user accounts is retained for the duration of the account's existence and for a reasonable period thereafter for legal and operational purposes.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict processing of your information
• The right to data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

International Data Transfers

LightVerify.com operates globally. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

Compliance with Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents.