Anti-Spam Policy

Definition of Spam

Spam refers to any unsolicited, irrelevant, or inappropriate messages sent over the internet, typically to a large number of recipients, for purposes such as advertising, phishing, spreading malware, or other malicious activities.

Acceptable Use

• Opt-In Requirement: All recipients must have explicitly opted in to receive communications. We require clear, documented consent for all email lists.
• Accurate Information: Emails must contain accurate information in the “From,” “To,” and “Reply-To” fields, and must not use deceptive subject lines.
• Unsubscribe Option: Each email must include a clear and conspicuous way for recipients to opt out of receiving future emails, such as an unsubscribe link.

Prohibited Actions

• Purchased Lists: Sending emails to purchased or rented lists is strictly prohibited.
• Misleading Content: Emails must not contain false or misleading information in the header, subject line, or body.
• Generic Addresses: Emails must not be sent to non-specific addresses that are not intended for individual recipients.

Compliance with Laws

• We adhere to the CAN-SPAM Act and other relevant regulations, which mandate:
• Including a valid physical postal address in each email.
• Providing a mechanism to opt out of future communications.
• Honoring opt-out requests within 10 business days.

Consequences of Violation

• Violations of this policy may result in:
• Immediate termination of the offending account.
• Potential legal action in accordance with applicable laws.
• No refunds for accounts terminated due to policy violations.

Reporting Spam

If you believe you have received spam from us or any of our users, please contact our support team. We investigate all complaints and take appropriate action to prevent further occurrences.

Protecting Your Inbox

We use advanced filtering and monitoring techniques to prevent spam from reaching your inbox. These include:

• Content Filtering: Scanning messages for specific keywords or phrases commonly used in spam.
• Blacklists and Whitelists: Blocking known spam sources while allowing trusted senders.
• Reputation Analysis: Assessing the reputation of the sender’s IP address and domain to determine the likelihood of spam.
• Heuristics Analysis: Using machine learning algorithms to identify patterns associated with spam.

Feedback and Enforcement

We work with major ISPs and anti-spam organizations to monitor and address spam complaints. Feedback loops with ISPs help us trace and resolve spam issues efficiently. Repeat offenders may face stricter actions, including permanent bans from our services.

By adhering to this policy, we aim to create a secure, spam-free environment for all users, ensuring the integrity and reliability of our email communications. For more details on our anti-spam measures and best practices, please refer to the full policy document or contact our support team.

Contact Information

For any questions or concerns regarding this anti-spam policy, please reach out to our support team.